erp-and-crm-software

ERP & CRM SOFTWARE

ERP (Enterprise Resource Planning systems) software helps in operations planning, administration and to optimize internal business processes, comprising of manufacturing, supply chain, financials, customer relationship management, human resources as well as warehouse management. ERP can improve productivity, increase efficiencies, decrease costs and streamline processes. With the help of these solutions, a typical ERP software integrates the data and processes of an organization into a single unified system. A CRM (Customer Relationship Management) system helps companies stay connected to customers, streamline processes, and improve profitability.

Customized ERP Applications

ERP Solutions As Per Requirement

ERP-Sales Management Solution

Sales Management Solution includes Quoting, Sales Order, EDI, Shipping and Distribution Management. Easily generate and track all customer or prospect requests for quotation (RFQs)—from the time of receipt until an order is placed. Create estimates and get quotes out more quickly with more accurate pricing and lead times with a wide range of powerful tools. From the time an order is entered, its progress is tracked through final shipment—producing perfect order fulfillment on demand for maximum customer satisfaction. EDI (electronic data interchange) /Demand Management secures your competitive edge by incorporating electronic data interchange (EDI) with demand scheduling.

ERP-Production Management Solutions

SYSPRO ERP Software provides a fully integrated set of tools to help you plan, execute, record, track and control your output. Control the entire production planning and scheduling process and minimize job costs. Capture the total cost of manufacturing including material, labor, overhead, and outside processes. Create production orders from previous revisions and alternate bills of material. Key Benefits of Production Management for Your Company are Production Order Tracking, Manufacturing Scheduling & Production Performance

ERP-Supply Chain Management

Supply Chain consists of suppliers, manufacturers, distributor, retailer and customer. It aims to match supply and demand, profitably for products and services. The purpose of supply chain management is to improve trust and collaboration among supply chain partners. The integrated value creation process must be managed from material procurement to end- customer product delivery, and this can be easily achieved through ERP. ERP-Supply is part of the business as a whole, with multiple dependencies between finance, manufacturing, purchasing and sales.

ERP-Human Capital Management (HCM)

Human capital management (HCM) is the comprehensive set of practices for recruiting, managing, developing and optimizing the human resources of an organization. Maintenance of human capital management (HCM) data is a critical component. After all, HR data is an essential part of the business infrastructure. The use of HCM to manage core HR data such as employees, organizations, jobs, and locations, enabling business process and workflow functionality such as shipment delivery locations, project staffing and validation of project charges, and approval routing.

ERP – Service Management Solutions

Many manufacturers produce to-order or technical products that require aftermarket service operations. ERP is equipped with a robust service management toolset that helps you plan, schedule, and track your services engagements. With built-in tools to manage traceability, contracts, warranties, and claims, you can proactively manage your services backlog. Streamline processes to reduce response times and costs, resulting in increased revenues and customer satisfaction that ultimately give you a competitive advantage from ERP – SERVICE MANAGEMENT SOLUTIONS

ERP-Customer Relation Management

Customers are of the utmost priority for any business as the business generates its revenues from them. We allow the development of seamless ERP platforms to endow better customer servicing experiences. The main focus of a CRM system is to help ensure that customer needs are met in a timely and efficient manner, so that customer satisfaction is maintained a high levels throughout the organization and with every customer interaction, and so that the company’s revenue and profitability goals are able to be met or exceeded. By having CRM integrated with an ERP system, it is possible to gain and maintain a ‘360 degree view’ of your company’s customers and to support analysis which helps identify your most important and profitable customers, as well as your less profitable and more costly ones.

ERP-Finance Management Solutions

Finance is the term without which one can’t even imagine about managing any operation in an organization. Wide number of departments always run in an enterprise that are functionally depends on available capital in organization. Finance Management ERP software assists business in accelerating sales, accounting, expense and revenue related operations to enhance the overall financial performance of a firm. Up-to-date ERP technologies automate daily business activities of your company and have a much more significant meaning than ordinary electronic data storage with basic customer information.

ERP - Project Management Solutions

ERP project management is key to a successful enterprise software implementation. Inadequate project management has played a major role in failed implementations. A qualified, dedicated project manager is rule number one for a successful ERP implementation. Project ERP is more than ERP, more than project portfolio management. It is really an enterprise software solution built not around predictable processes like repetitive manufacturing, but rather one-off projects like engineering construction and fabrication, prototyping and services

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